Community colleges enroll nearly half of all postsecondary students in the United States. Yet, enrollment processes at community colleges receive little attention, in part because they are considered “open-access” institutions. As part of a larger project that re-conceptualizes higher education access to encompass the entirety of the enrollment “funnel,” this presentation will analyze how enrollment technologies such as customer relationship management (CRM) and student information system (SIS) tools shape the work of community college enrollment professionals. In a case study of enrollment processes at Suburban Community College (SCC), located outside of Chicago, I analyze interviews with SCC personnel, observations of enrollment-related work sessions, meetings, and presentations, and related artifacts such as internal enrollment data dashboards, CRM and SIS tools, and strategic planning documents. I find that the introduction of enrollment-related technologies facilitates targeted efforts to provide information to prospective students, aid students in completing enrollment steps, and monitor enrollment efforts over time. However, I also find that the implementation and maintenance of these technologies requires financial investment and skilled enrollment systems management, both of which can exceed the limits of community college capacity. By highlighting these tensions, this project contributes to research and policymaking efforts focused on higher education access.